Terms And Conditions:
Check-in and Check-out
Guests are welcome to check in to their accommodation between 2:00pm and 8:00pm on the
day of arrival. Guests are required to check-out by no later than 11:00am on the day of
departure. Early check-in and late check-out can be arranged but will depend on incoming and
outgoing guest bookings.
A deposit of 50% is due within 48 hours of invoice to secure your reservation. The remainder is
due 2 days before check-in. Payment can be made by Electronic Fund Transfer, or the balance
outstanding can be paid in cash upon arrival.
For the comfort of our guests, Sunbird Cottage is a non smoking accommodation
establishment. Smoking is allowed on the patio.
A copy of the indemnity will be sent with your invoice, by paying the invoice you accept the
terms of the indemnity for yourself and your party.
Loss or Damage to Sunbird Cottage
Should Sunbird Cottage suffer any loss or damage as a result of an act or omission by a guest
or visitor of a guest, the guest will remain liable for full reimbursement of such loss or damage
incurred and will be billed accordingly.
Right of Admission Reserved
Sunbird Cottage at all times reserves the full right of admission and accepts no liability for any
loss or damage that may result from the legal and reasonable exercising of such rights. Should
Sunbird Cottage at any time need to exercise this right, no reimbursements or refunds will be
made in this regard.
Cancellations and No-shows
Cancellation Policy: If the cancellation is made more than 30 days in advance no cancellation fee
will be due. If the guest communicates the cancellation between 30-20 days before the stay, a
cancellation fee of 25% of the entire amount will be applied. If the guest communicates the
cancellation within 10 days and 1 day before the stay, a cancellation fee of 50% will be applied.
If the guest fails to arrive, a cancellation fee of 100% of the entire amount will be applied.
Changing dates of a reservation will be considered and applied where possible, and is subject to
the cancellation policy if alternative dates cannot be accommodated.